Performance on the gameserver was choppy at best also. Pricing was quite good though. Maybe for normal hosting, ie: not a gameserver, they might be better.

I wouldnt recommend them though.

Read the reviews, these guys use sharp practice to get money out of you and give a very poor service.

If i could give negative stars they would have many!

Avoid at all costs.

There was problem after problem.

1) My domain was updated within just hours and the website was showing fine, every few hours for several days it kept switching back to my parked domain name page. The DNS updated as i done a DNS lookup online and there was definately an issue with pick a web not the dns.

2) Once it seemed to have worked a day later same thing happened again. I spoke to there live support about 15 times within 5 days on a range of problems.

3) My website was playing up, i develop in php, mysql and kept getting loads of strange errors that i never encountered on any servers i have used previously. On further inspection i noticed they had register_globals on! this is something that should not be turned on and is recommended to be off for security purposes. So i asked could i create my own php.ini file and said yes it took about 20 minutes for them to reply in live chat to tell me this.

4) I configured the php.ini file to my own liking as there servers are setup with majour security concerns. On doing so my website was acting correctly, but not i had a mail problem, mails was showing from the server name not from the from email. Again i always program my scripts to use the from email i want yet it kept showing server name in the from field when receiving emails from my website. Again contacted there support and they said “because your on shared hosting it will” i laughed as this is total rubbish as i know, so then i said there servers must be setup wrong in someone way. Basically they argued with me for about 30 minutes saying it was my php script althou i know it wasn’t.

There live support takes ages to reply back as they seem to have to research what you ask them themselves and you are left waiting in live chat for lenghtly time until they reply.

I had many more problems to. I could rarely access my cpanel via temporary url and when dns updated still could not access it.

I could not access via FTP, i think i managed about 8 times in 5 days, each time i had to speak to them in live support, first they told me it was a server glitch then each other time it happened they said they had to reset the connections as there was to many connections. Again this is hidious, i could barely connect yet they said there was to many connections open. Only myself manage my website.

The list goes on..

If you want a host that is clueless, does not care, servers are poor, there servers are setup incorrectly and has majour security concerns then go ahead and use them else don’t bother!

I honestly cannot say in words how bad they was. Within 5 days i cancelled my free trial and went to another host. I could not bare another day of problems due to there servers, having to speak in live chat every hour or so and wanted a host that was on the same level as me and understood me.

There staff just does not have a clue about web hosting.

I strongly recommend not going with them, there price is cheap but not worth it when you consider the problems you will likely experience.

Well recently i have had so many problems beyond belief, Firstly they wouldnt enable any php extensions such as PHP Tidy and Mcrypt (mcrypt for magento). Then i opened a new account which i was going to use for hosting my own personal portfolio / wordpress themes. they then tried to say that i couldnt cancel (within my 7 day rights) as they were ‘assuming’ i was a business and this law did not apply to businesses. I then told them it wasn’t a business, was not intended to be used for business purposes and last but not least it was not ‘Registered’ as a business. Still they were having none and eventually ignored my emails so i cancelled my card (they hold your card details on file and constantly try to charge it until they get there money).

Secondly i had paid for a 2 year hosting plan. Unfortunatley i did not see the email where it said it was about to expire, which wasn’t a problem as i had no intentions of renewing it. but because i did not say that i didnt want to renew it they assumed that they would carry this on even thought the site hosting has not been accessed for over a year and because my current account is also shared with this site i can not access any files on my 3rd site until i have paid £61/£62 for the site they tried to force me to renew. Even though i have paid for Site 3 they will not let me access it.

On top of that may i just add that i sent support emails on the 1st and 2nd of march 2010, and have not yet heard a response now on the 11th but i have had 2 emails from them saying they tried to bill my card and payment failed (good luck as i cancelled the card).

So there you go, they can take your money and send you emails saying card was declined. But they can not repspond to your enquiry / support emails.

Absolutley terrible.

If I had a recommendation for another host from someone I know and trust, I’d move provider in the blink of an eye.

I recommend JustHost to anyone who is looking for a hosting website.

VPS.NET have also just upgraded their Node’s so you now get more Processor power and More Ram than you previously did. This was done to celebrate 1 year of VPS.NET and was a welcomed feature to all customers.

I have found that on the occasions when I have to contact support to resolve issues, that they are competent and knowledgeable in what they are doing. However the one thing that really stands out for me is the level of participation from the management team. You can often find yourself chatting to Nick, Ditlev and Carlos whether it’s for support or just suggesting new features, they are all ears and ready to listen to customers. Never have I seen this level of involvement from management of a Hosting company.

All that leaves me to say really is, if you are confident with Linux, or are willing to learn to run your own server then you can not go wrong trying out vps.net – and if you don’t wish to make a big investment upfront, then simply buy a daily node or two to try out the service. the nodes start at just $1 per day.

I hope you are as happy hosting with vps.net as I am.

Support do just that, support you in getting set up and running asap. They are available and interested and speedy in their responses.

Thanks heart internet, please, please, please keep it up as the internet needs good hosts like you.

They are designed to lure you in, get your tied into them then punish you with un-connected customer support (you have to give you user id to each of the 5 odd people you always get bounced to for instance), advanced billing (they bill you first then send an invoice, no advance warning or “still interested” email), they use their terms and conditions like a club to beat you into submission, you can’t get refunds full stop, everything is an extra.

Steer clear, well clear. There are much better smaller hosts out their who actually give a damn, go support those instead.

Their customer service is awful and so is their product and control centre.

Be warned.

Wordpress also worked quickly and simply with it.

Outage is frequent, unplanned and unexplained. Support is poor. The virtual chat usually fails to connect, and advises to raise a ticket. These are usually ignored.

If you want your hosting solution to be in the hands of an unpredictable organisation that seems to toss a coin to decide if the servers are online at any given time, then UK2 is for you.

Very annoyed about an email sent today at 4:30pm on a Friday to announce a 9 hour downtime on Sunday – giving myself and everybody else effected no real time to prepare or make other arrangements before the weekend. This is a huge black mark on their level of service.

go elsewhere!!!!

However… time marches on.

You want to use ASP.NET? – more cost. SQL server? – way more cost. You host your Joomla sites with us and expect .htaccess + mod_rewite? Nope, don’t be silly.

There were a catalogue of issues leading up to their eventual dumping, including:

Streamline putting a note on their website (rather than emailing our customers) and then upgrading PHP from 4.x to 5.x … causing all our hosted Joomla sites to error out. Poor change control process.

We started to notice uptime slipping. Had complaints from several clients and were able to track it ourselves. Streamline would play down the issue (or not reply) – this despite several times per week finding a website(s) non-functional. Wait 20 mins and it’s all good (I suspect a website on the shared server was crashing IIS which then restarted itself). Uptime presumably refers to the network, not to the server itself.

We received an invoice for an SSL certificate renewal (payment was already taken from our Visa card). Odd really – we never had an SSL add-on to any of the domains. Streamline say we did but couldn’t find any record of the original order or the previous year’s bill. Despite writing (with a real pen) to their customer services director the reply came back that we were wrong. The money was never refunded.

All in all it’s a shame. On the face of it they seem to offer great value web hosting. Actually they offer low cost hosting but not great value.

We migrated many of our sites to CapitalServ.net who, like for like, were cheaper, gave far more in the bundle and who’s support was and remains excellent.

I have found when comparing them to other hosts, the con’s of being a Fasthost reseller are rising.

I have the reseller package and host all my websites FROM £57 per month. I say FROM because unlike a lot of competing hosts like heart internet who offer everything for £39.99, Fasthosts charge resellers for a bundle of extras, such as an advanced mailbox for £11 which just allows you spam protection and use of their SMTP servers, you only get 5 free 150mb MySQL databases – then it’s £25ish per database plus other extras. It ends up costing you or your clients a lot of money, so it’s hard to be price competitive in the market.

I have also been annoyed at the deals Fasthosts themselves offer as standard packages. As a reseller I cannot even compete with them in terms of pricing, as I have to pay for most extras.

A lot of hosts now offer 1-click installs from their reseller control panel for a huge range of applications and scripts, such as Wordpress, drupal, OsCommerce and many more, a developers dream. Now Fasthost offer reliable and reasonable value hosting for your regular customers, I feel the resellers are being over charged for basic features and they offer no extra applications, just some free reseller images and email templates plus a couple more bits.

Apart from building one of their data centres near a river that is prone to flooding, and I am correct in saying this data centres has flooded before in 2007, I should now concentrate on the positive.

Fasthosts have taken a lot of steps to A. Stop things like data centres flooding. B. Improve on denial of service attacks and, C. Improve Their servers.

So… if you want a no thrills host, who as far as I’m concerned has extremely reliable servers (now), then Fasthosts are for you. Personally if you’re a developer, stay well clear.